Delegation – Meaning, Characteristics, Steps, Bases, and Types
22/June/2025 19:24
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Delegation – Meaning, Characteristics, Steps, Bases, and Types
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? What is Delegation?
Delegation is the process by which a manager assigns responsibility and authority to a subordinate while retaining ultimate accountability. It enables effective distribution of work, empowers employees, and builds managerial efficiency.
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? Definition of Delegation
> Koontz and O'Donnell:
“Delegation is the entrustment of a part of the work, or responsibility and authority, to another, and the creation of accountability for performance.”
> Louis A. Allen:
“Delegation is the process by which a manager assigns tasks to subordinates, gives them authority to carry them out, and holds them accountable.”
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? Characteristics of Delegation
1. Assignment of Responsibility
The manager gives specific tasks to subordinates.
2. Granting of Authority
The manager gives necessary power to complete the assigned work.
3. Creation of Accountability
Subordinates are answerable for their performance.
4. One-Time or Continuous
Delegation can be for a single task or regular responsibilities.
5. Manager Retains Ultimate Authority
Delegation does not mean abdication of responsibility.
6. Based on Trust and Communication
Successful delegation relies on clarity and mutual trust.
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? Steps in the Delegation Process
1. Define the Task Clearly
Identify what work is to be done and its scope.
2. Select the Right Person
Choose a competent employee for the task.
3. Assign Responsibility
Hand over the duty or responsibility to the subordinate.
4. Grant Authority
Give the necessary rights and powers to complete the task.
5. Ensure Accountability
Establish how the performance will be measured.
6. Provide Support and Resources
Make tools, information, and guidance available.
7. Review and Give Feedback
Monitor progress and offer constructive feedback.
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? Three Bases of Delegation
1. Task Assignment
What work is to be delegated?
2. Authority Granting
How much decision-making power is given?
3. Accountability Imposition
How will the subordinate be held responsible?
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? Importance of Delegation
Enhances managerial efficiency
Promotes team development
Encourages employee motivation and trust
Facilitates organizational growth
Enables focus on strategic goals
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✅ Conclusion
Delegation is a fundamental principle of management that helps in efficient workload distribution, employee development, and organizational effectiveness. Proper delegation enhances both productivity and trust in a professional environment.