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? Receivables Management
Receivables Management is a key component of working capital management that deals with the process of managing the amounts owed to a business by its customers arising from credit sales. These receivables, also known as trade debtors, represent a major portion of a firm’s current assets and significantly impact its liquidity and profitability. The main goal of receivables management is to achieve a balance between increasing sales through credit extension and minimizing the risk of bad debts and delayed payments.
An effective receivables management strategy starts with a well-designed credit policy, which includes terms and conditions for granting credit to customers, such as credit period, credit limits, and cash discounts. Once credit is granted, the firm must perform credit analysis to assess the creditworthiness of customers. Businesses often use tools like credit ratings, payment history, financial statements, and bank references for this purpose.
Another critical area is collection policy, which includes procedures for invoicing, reminders, and follow-ups for overdue accounts. Efficient collection processes reduce the chances of defaults and improve cash inflows. Companies may also establish aging schedules to monitor how long receivables have been outstanding and apply different strategies for different aging buckets (e.g., 30 days, 60 days, 90+ days).
Receivables turnover ratio is a key tool used to assess the effectiveness of receivables management. It is calculated as:
A high turnover ratio indicates efficient collection, while a low ratio may indicate poor credit policy or collection practices.
✨ Example:
If a business has net credit sales of ₹12,00,000 and average receivables of ₹2,00,000, the turnover ratio is 6 times. This means the firm collects its receivables 6 times a year or once every 60 days on average.
Poor receivables management can lead to cash flow problems, increase in bad debts, and a strain on bank borrowings. On the other hand, effective management contributes to higher sales, customer satisfaction, and improved liquidity. Tools like ERP systems, automated reminders, customer credit scoring, and factoring services are now commonly used to manage receivables more effectively.
In conclusion, receivables management is not just about collecting dues but about designing a proactive credit policy, assessing risk, and ensuring timely collections to maintain financial health and sustain business growth.