Management and society are deeply interlinked. While management focuses on organizing and optimizing resources to achieve business goals, it must also fulfill responsibilities toward the larger society in which it operates. Every business exists within a social system, and its actions can impact customers, employees, the environment, and the public at large. Therefore, responsible management must go beyond profit-making and contribute positively to societal welfare.
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Liabilities or Responsibilities of Management Toward Society
1. Providing Quality Products and Services
Management must ensure that products or services meet safety, quality, and ethical standards.
It should avoid deceptive marketing or the sale of harmful goods.
2. Fair Employment Practices
Ensuring equal opportunity, fair wages, safe working conditions, and respect for workers’ rights.
Avoiding exploitation of labor, especially child and forced labor.
3. Environmental Responsibility
Reducing pollution, managing waste, and adopting sustainable practices.
Minimizing the negative impact of industrial activities on air, water, and land.
4. Contribution to Economic Development
Creating jobs, paying taxes honestly, and supporting national and local economic progress.
Encouraging innovation and investment in infrastructure.
5. Ethical Behavior and Transparency
Ensuring that decisions are made ethically and operations are transparent.
Avoiding corruption, fraud, and unethical business practices.
6. Community Development
Supporting education, health, and welfare programs.
Participating in CSR (Corporate Social Responsibility) initiatives that uplift society.
7. Consumer Protection
Respecting consumer rights such as the right to information, safety, and grievance redressal.
Being accountable for after-sales services and warranties.
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Conclusion
The liability of management toward society is not a burden but a moral and strategic responsibility. By acting responsibly, businesses can earn public trust, improve their brand image, and ensure long-term sustainability. Today’s competitive world demands not just profitability but also ethical, social, and environmental consciousness from managers and organizations alike.
